Why is my Nivoda Connect not loading any diamonds or gemstones?

This is most commonly caused by an issue with your authentication token.

To resolve this, you’ll need to disconnect and re-authenticate your Nivoda Connect app:

1. In your Shopify admin, go to Apps → Nivoda Connect
   
   
2. Click on More actions
   
   
3. Select Disconnect with Nivoda
   
   
4. Then, log back in to re-establish the connection