- If your order has already been invoiced, the return amount will be credited to the open invoice, reducing your total balance payable.
- If the order has been paid in full or is not yet invoiced, we will issue a credit note. You may request a refund (processes in 4-5 business days) or, keep the credit note open to apply to future invoices.
To apply a credit note to open invoices, please contact us at support@nivoda.com.