To ensure that your order reaches you as quickly as possible, we follow optimized shipping routes that pass through our satellite offices. This helps us consolidate shipments in large volumes, which in turn keeps costs low for our customers.
As a result, your order may first be shipped to the nearest satellite office before it reaches your local Nivoda office for final dispatch. Don’t worry though – we’ll keep you informed every step of the way. You’ll receive an email notification when your order arrives at your nearest office, followed by another email with the final tracking details for delivery to your address.