Submitting a request directly on the platform is the fastest way to reach our sourcing teams. From here, you can create, review, and approve quotes, and convert them into orders, all in one place.
To submit a request:
From the Nivoda menu, navigate to Quotes and Requests.
Select your request type (for example, diamond or melee).
Click New Request.
Complete the on-screen prompts and submit your request.
Once submitted, you’ll receive a confirmation email with your reference number.
When your quote is ready, we’ll notify you by email. You can also view it at any time under the Quotes and Requests tab on the platform.
From there, you can review our team’s comments, ask any clarifying questions, or approve the quote to proceed to order.
When your quote is ready, you’ll receive an email notification. To review the details and proceed to order, click Respond to quote in the email and confirm that you’d like to move forward.