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Request stone information

Updated

  1. Find the stone you want and request the information that's missing from the listing using the button on the card (see screenshot).

    Screenshot 2023-11-13 at 13.00.47.png

  2. Requesting the missing information will open the below pop-up. Please select the information you need. You can also add a hold request if desired.

    Screenshot 2023-11-13 at 13.01.23.png

  3. Submit the request and our fulfilment team will work on providing the information and then send it to you via email. You can see a list of all requests made under 'Requests” section in the main menu.

    Screenshot 2023-11-13 at 12.45.55 (2).png 
     
 
 

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