Yes, absolutely. If there’s missing media on a listing, simply request more information, and our team will reach out to the supplier right away. You’ll receive an update via email as soon as the information is available.
You can also view your open requests anytime from the Requests tab on the menu
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If you’re particularly interested in a stone and would like to request a tweezer video, contact us to speak with the supplier. If additional media is available, we’ll share it with you via email, usually within 24 hours.