Every Nivoda ring goes through careful, independent quality control before it’s delivered. This ensures:
The ring is finished to a high standard
Stones are securely set
The final piece matches your order specifications
Loose stones are also checked through the standard Nivoda QC procedure before being set in the ring, so the finished piece meets the same high standards you already know and trust from our loose stone marketplace.
In the unlikely event that a quality issue is identified after delivery, Nivoda will work with you to resolve it. Depending on the situation, this may involve repairing the ring, replacing affected components, or, in some cases, processing a return. This ensures your jewellery meets the high standards you expect.