This depends on which integration method you're using:
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Shopify (Nivoda Connect):
Yes, automated ordering is supported for diamonds and gemstones. Once set up, orders placed on your Shopify store can be sent directly to Nivoda for fulfilment.
Learn how to set up automatic ordering
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API Integration:
Yes, automated ordering is available on our Production API plan.
For setup details, refer to the API Installation Guide
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CSV Feed:
No, automated ordering is not supported with CSV feeds.
If you’d like to enable automated ordering while still using a feed-based approach, we recommend switching to the Hybrid installation method.